{"id":3201,"date":"2024-10-23T10:46:18","date_gmt":"2024-10-23T08:46:18","guid":{"rendered":"https:\/\/jigjung-com.preview-domain.com\/?page_id=3201"},"modified":"2026-04-23T14:18:48","modified_gmt":"2026-04-23T12:18:48","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/jigjung.com\/ar\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3201\" class=\"elementor elementor-3201\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c3915e8 e-flex e-con-boxed e-con e-parent\" data-id=\"4c3915e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8721e2a elementor-widget elementor-widget-text-editor\" data-id=\"8721e2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At JIGJUNG, we take pride in delivering high-quality wooden jigsaw puzzles. Each piece is carefully crafted, and we want you to be fully satisfied with your purchase.<\/p>\n<h3>Defective or Damaged Products<\/h3>\n<p>If your order arrives with a defect, damage, or manufacturing issue, we will replace the product at no additional cost. Please contact us within a reasonable timeframe after receiving your order and provide clear photos showing the issue so we can process the replacement quickly.<\/p>\n<h3>Change of Mind (Before Delivery)<\/h3>\n<p>If you decide to cancel your order after payment but before receiving it, you are eligible for a full refund of the product price. Please note that shipping costs are non-refundable.<\/p>\n<h3>Non-Refundable Situations<\/h3>\n<p>We do not offer refunds or returns once the product has been delivered and is free from defects. Our puzzles are carefully inspected before shipping to ensure quality.<\/p>\n<h3>How to Request a Refund or Replacement<\/h3>\n<p>To request a replacement or refund, please contact our support team with your order details and reason for the request. We aim to respond as quickly as possible and resolve any issues efficiently.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At JIGJUNG, we take pride in delivering high-quality wooden jigsaw puzzles. Each piece is carefully crafted, and we want you to be fully satisfied with your purchase. Defective or Damaged [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3201","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"At JIGJUNG, we take pride in delivering high-quality wooden jigsaw puzzles. Each piece is carefully crafted, and we want you to be fully satisfied with your purchase. Defective or Damaged Products If your order arrives with a defect, damage, or manufacturing issue, we will replace the product at no additional cost. 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